Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Title 24 Requests

Title 24 Requests

Welcome! You can raise a request for Title 24 Requests using the options provided.

ECC / HERS Inspection Request (QII, Mechanical, Envelope)

Please attach T24 report with your request.

Required fields are marked with an asterisk*
e.g. 23/Apr/26
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"81d31389e6ddcb0cf2744a1d1eac94e9aeabf4a9_lout","branding":{"id":"3","key":"cf1r","name":"Title 24 Requests","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#438a41","headerLinkHoverBGColor":"#438a41","headerBadgeColor":"#438a41"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"cf1r","projectId":10002,"serviceDeskId":3,"name":"Title 24 Requests","description":"<p>Welcome! You can raise a request for Title 24 Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"29","name":"ECC / HERS Inspection Request (QII, Mechanical, Envelope)","descriptionHtml":"<p>Please attach T24 report with your request.</p>","callToAction":"ECC / HERS Inspection Request (QII, Mechanical, Envelope)","introHtml":"","icon":10498,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[8],"key":""},{"id":"27","name":"Title 24 Request (New Request Only)","descriptionHtml":"","callToAction":"Title 24 Request (New Request Only)","introHtml":"","icon":10511,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[8],"key":""},{"id":"28","name":"Title 24 Request (Revision Only)","descriptionHtml":"","callToAction":"Title 24 Request (Revision Only)","introHtml":"","icon":10469,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[8],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"19","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"18","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[29,28,27]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CF1R","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5Mzg0NDY1MC1kYWM0LTRkMDktODc3NC05YmFmYjE3NmRiM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS01MjY3NjA2NDYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzc2OTE3MDExLCJuYmYiOjE3NzY5MTU4MTEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.0gLyV6VEH4ecQsPb2dAM2JJHNVeEMEu2Mdn3wMU4juk","targetCollection":"upload-user-collection--526760646","endpointUrl":"https://api.media.atlassian.com","clientId":"93844650-dac4-4d09-8774-9bafb176db3c","tokenDurationInMins":20}},"reqCreate":{"id":29,"projectId":10002,"issueType":{"id":"10010","name":"New Feature"},"form":{"name":"ECC / HERS Inspection Request (QII, Mechanical, Envelope)","descriptionHtml":"<p>Please attach T24 report with your request.</p>","callToAction":"ECC / HERS Inspection Request (QII, Mechanical, Envelope)","intro":"","instructions":"<p>Please attach T24 report with your request.</p>","icon":10498,"iconUrl":"https://mpdla-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Scope of work ","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10057","fieldConfigId":"10160","label":"HVAC Type","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10103","label":"Ductless","selected":false,"children":[]},{"value":"10104","label":"Central Split","selected":false,"children":[]},{"value":"10105","label":"Packaged Unit","selected":false,"children":[]}]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10058","fieldConfigId":"10161","label":"Water Heater Type","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10106","label":"Tankless","selected":false,"children":[]},{"value":"10107","label":"Tanked","selected":false,"children":[]},{"value":"10108","label":"Heat Pump","selected":false,"children":[]}]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10015","fieldConfigId":"10115","label":"Start date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach plans or Title 24 report here","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/29","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/29","calendarParams":{"firstDay":0,"date":"2026-04-22T20:43:32-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5Mzg0NDY1MC1kYWM0LTRkMDktODc3NC05YmFmYjE3NmRiM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS01MjY3NjA2NDYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzc2OTE3MDEyLCJuYmYiOjE3NzY5MTU4MTIsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.qDe5VHUsDJKswzF0iDpbJ5-0_2zEkiCRlv4Rzk151Fs","targetCollection":"upload-user-collection--526760646","endpointUrl":"https://api.media.atlassian.com","clientId":"93844650-dac4-4d09-8774-9bafb176db3c","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mpdla-team","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"81d31389e6ddcb0cf2744a1d1eac94e9aeabf4a9_lout","baseUrl":"https://mpdla-team.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mpdla-team.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"93844650-dac4-4d09-8774-9bafb176db3c","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ec5cd221e3444d3785c006fa88e7f87e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://mpdla-team.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}